• FREE DELIVERY for all orders over £100
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          Delivery Information

          Here you'll find all the information you'll need about how we post, ship and deliver our items.

          This Shipping and Delivery Policy is part of our Terms of Service (“Terms”) and should therefore be read alongside our main Terms which can be found here. 

          Please carefully review our Shipping and Delivery Policy when purchasing any goods. This policy will apply to any order you place with us. 

          Dispatch Timescales

          You'll receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms.

          We aim to dispatch orders within 1-2 working days (excluding weekends and holidays) after you receive your order acceptance email. 

          As manufacturer any shortage of products is usually restocked within 2 working days. If we anticipate any delays in regards to your order, we will contact you with a new dispatch date.

          We recommend you allow at least 3 working days for delivery and processing to ensure your goods arrive well in advance of your requirements. Please note all FEDEX parcels must be signed for.

          Shipping Fees and Timescales

          We offer free delivery for orders over £100. If your order is under £100 then you will incur a delivery charge of £9.99.

          All orders are shipped using an express service with an estimated delivery time of 1 to 3 business day via FedEx.

          Please note that all times and dates given for delivery of the products are given in good faith but are estimates only.

          Shipping Delays 

          If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

          This does not affect your statutory rights. For more information, please refer to our Terms.

          Back Orders

          In the unlikely event that any items in your order are unavailable for immediate shipment the item(s) will be shipped immediately once back in stock with no additional shipping charges.

          Shipment Tracking 

          When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

          Lost Parcels

          If a parcel is lost/­undelivered please advise us as soon as possible so we can inform our courier of the missing parcel.

          Questions 

          If you have any questions in relation to your shipment, please contact us in writing at info@flex-a-porte.com.

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          INDUSTRY EXPERTS

          Flex-A-Porte Labels are a customer focused label manufacturer delivering the most popular label solutions from extensive experience of the label industry

          TROUBLE FREE labelling

          Our labels have been carefully selected to cover the broadest range of general durable label requirements, presented in an easy to choose format

          Help and Support

          We are here for you and happy to share our expertise to help you make the correct label, printer, ribbon and software choice. Please get in touch

          Can't find it?

          ...please contact us. As an established label manufacturer if it's sticky, printable and for identification purposes there is every chance we have made it before, it just hasn't made it onto our site ...yet!

          © Flex-A-Porte 2023
          © Flex-A-Porte 2023

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